Frequently Asked Questions

Yes. The content is aligned with the Safety, Health and Welfare at Work (General Application) Regulations 2007. Employers across Ireland accept it as proof of awareness training.

Most users complete the course and exam in under 2 hours. You can pause and return at any time.

3 years from the date of issue, consistent with HSA best practice for manual handling refresher training.

You can retake the exam up to 3 times (included in your purchase), with a 24-hour gap between attempts.

Yes — full refund if requested before you access the exam content.

No. This is awareness-level training, which can be completed entirely online under Irish regulations.

Yes. Each certificate has a unique verification URL and QR code. You can share the link directly with your employer, or they can scan the QR code on your downloaded PDF.

This certificate covers Manual Handling awareness training as required for general workplace settings. Specialist activities — such as patient handling in healthcare — require additional specialist training.

We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe's secure hosted checkout. Apple Pay and Google Pay are also supported on compatible devices.

Yes. We use Clerk for secure authentication, Stripe for payments (we never see your card details), and Azure for storage — all enterprise-grade, GDPR-compliant services. See our Privacy Policy for full details.

Yes. Your progress is saved automatically. You can log out and return at any time — the course will resume where you left off.

The certificate is recognised throughout the Republic of Ireland. It is aligned with HSA guidance and the General Application Regulations 2007.